Standard chartered trade brokerage and dispatcher


Further, banks are advised as under: The security procedures should be well-documented and the concerned staff should be properly trained in the procedure. Keeping in view the above, banks should generally insist that the person opening a deposit account makes a nomination.

Banks are advised to offer a 'Basic Savings Bank Deposit Account' which will offer following minimum common facilities to all their customers:. These have picked up to a large extent through the internet banking channel and hence it is imperative that such delivery channels are also safe and secure. RBI concurs with the Committee's observations and banks are advised to refrain from such restrictive practices.

Banks should critically examine on an on-going standard chartered trade brokerage and dispatcher as to how Grievances Redressal Machinery is working and whether the same has been found to be effective in achieving improvement in customer service in different areas. While obtaining the request letter from the depositor for renewal, banks should also advise him to indicate the term for which the deposit is to be renewed. Further, it is also felt that though it may not be necessary to extend all the steps laid down in our earlier circular to smaller cheques, banks should have their own approach to deal with recalcitrant customers.

The Standing Committee may be entrusted not only with the task of standard chartered trade brokerage and dispatcher timely and effective compliance of the RBI instructions on customer service, but also that of receiving the necessary feedback to determine that the action taken by various departments of the bank is in tune with the spirit and intent of such instructions. Also, the bank may consider closing current account at its discretion. However, the customer should not be inconvenienced in any way, just because his account has been rendered inoperative.

However, the service charges levied by the bank or interest credited by the bank should not be considered. Due diligence would mean ensuring genuineness of standard chartered trade brokerage and dispatcher transaction, verification of the signature and identity etc. Banking Companies Nomination Rules, are distinct from the Arrears of Pension Nomination Rules, and nomination exercised by the pensioner under the latter rules for receipt of arrears of pension will not be valid for the purpose of deposit accounts held by the pensioners with banks for which a separate nomination is necessary in terms of the Banking Companies Nomination Rules, in case a pensioner desires to avail of nomination facility. The total of debits by way of cash withdrawals and transfers will not exceed ten thousand rupees in a month iv.